Graduate Certificate in Elderly Crisis Communication
Published on June 27, 2025
About this Podcast
HOST: Welcome to our podcast, today I'm thrilled to be joined by Dr. Jane Thompson, an expert in elderly care and the lead instructor for the Graduate Certificate in Elderly Crisis Communication. Dr. Thompson, can you tell us a bit about this course? GUEST: Absolutely, the Elderly Crisis Communication course is designed to help professionals work more effectively with older adults during difficult situations. We focus on crucial verbal and nonverbal communication strategies, equipping students with the skills to de-escalate conflicts and provide empathetic support. HOST: That sounds fascinating. What inspired you to create this program, and how does it address current industry trends? GUEST: I've seen firsthand how communication breakdowns can exacerbate crises for elderly individuals. Our program stays current by addressing issues like cognitive decline communication, ethical considerations, and crisis intervention techniques for diverse populations. HOST: Communicating with older adults during crises can be challenging. Could you share some common challenges instructors and students face when learning or teaching this subject? GUEST: Of course. One challenge is understanding the unique needs and perspectives of elderly individuals from various cultural backgrounds. Another is navigating the complexities of cognitive decline and finding ways to maintain dignity and respect during difficult conversations. HOST: It's clear that this area of study is both vital and complex. How do you see the future of elderly crisis communication evolving, and what impact might this course have on the industry? GUEST: As our population ages, the demand for skilled professionals who can navigate elderly crises will only grow. Our course empowers students to make a real difference in the lives of older adults, helping to create a more compassionate and supportive society for everyone. HOST: Dr. Thompson, thank you so much for joining us today and shedding light on this important topic. We're excited to see the positive change that this Graduate Certificate in Elderly Crisis Communication will bring to the industry and the lives of older adults. GUEST: Thank you for having me. It's been a pleasure discussing our course and the importance of effective communication in elderly care.
