Certified Specialist Programme in Telehealth for Health Advocates

Published on June 28, 2025

About this Podcast

HOST: Welcome to our podcast, today we're talking with an expert in the field of telehealth. Can you tell us a little bit about how telehealth is transforming healthcare? GUEST: Absolutely, telehealth has become a game-changer, enabling remote patient monitoring, virtual consultations, and improving access to healthcare for those in remote areas. HOST: That's fascinating. Now, this Certified Specialist Programme in Telehealth for Health Advocates is designed for patient advocates, social workers, and community health workers. What essential telehealth skills can they expect to learn from this course? GUEST: The course covers vital skills like virtual care coordination, patient engagement strategies, digital literacy techniques, health information technology, and patient privacy protocols. HOST: With the rise of telehealth, what challenges have you seen in the field or when teaching this subject? GUEST: Some challenges include ensuring digital literacy among older populations, maintaining patient privacy, and overcoming connectivity issues in rural areas. HOST: You're also a certified telehealth specialist; what impact has this certification had on your career and patient outcomes? GUEST: Being a certified specialist has given me a competitive edge, and I've been able to apply these skills to improve patient satisfaction, reduce hospital readmissions, and enhance overall healthcare quality. HOST: Looking to the future, where do you see telehealth heading and how can this course help health advocates stay ahead of the curve? GUEST: Telehealth is here to stay and will only become more integrated into healthcare. This course equips health advocates with the skills they need to be at the forefront of this digital revolution. HOST: Thank you for sharing your insights with us today. For those interested in becoming leaders in telehealth advocacy, be sure to check out the Certified Specialist Programme in Telehealth for Health Advocates. Until next time, keep learning and stay curious!

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