Certificate Programme in Trauma-Informed Conflict Resolution
Published on June 28, 2025
About this Podcast
HOST: Welcome to our podcast, where we explore innovative courses and their impact on various professions. I'm thrilled to have Michelle, an expert in conflict resolution, with us today. Michelle, could you please share a bit about your background and experience in the field? GUEST: Thanks for having me! I've been working as a mediator for over a decade, specializing in trauma-informed conflict resolution. I've witnessed firsthand how important it is to approach conflicts with sensitivity and understanding. HOST: That's fascinating. Now let's dive into the course – the Certificate Programme in Trauma-Informed Conflict Resolution. What inspired you to create this program, and who is it designed for? GUEST: This program is designed for professionals who work closely with trauma-affected individuals, such as mediators, social workers, and educators. I wanted to create a course that addresses the unique challenges these professionals face and provides them with the skills needed to foster healing and positive change. HOST: In your opinion, what are some current industry trends related to trauma-informed conflict resolution? GUEST: There's a growing recognition of the importance of trauma-sensitive communication techniques and restorative justice practices. More organizations are embracing these approaches to build trust, safety, and promote conflict de-escalation. HOST: Speaking of challenges, what are some obstacles instructors and learners might encounter when teaching or learning about trauma-informed conflict resolution? GUEST: One challenge is the emotional intensity of the subject matter. It's crucial to create a safe and supportive learning environment to help learners navigate these discussions. Another challenge is the constant evolution of best practices, which requires instructors to stay up-to-date with the latest research and techniques. HOST: Absolutely. Now, looking to the future, where do you see the field of trauma-informed conflict resolution heading? GUEST: I believe we'll continue to see a shift towards more holistic, empathetic approaches in conflict resolution. As our understanding of trauma and its effects deepens, so too will the need for specialized training in this area. HOST: Thank you, Michelle, for sharing your insights and shedding light on the Certificate Programme in Trauma-Informed Conflict Resolution. It's clear that this course offers valuable skills and knowledge for professionals working with trauma-affected individuals. We're confident that it will transform their approach to conflict resolution and contribute to more positive, healing outcomes.
