Professional Certificate in Building Trust with Memory Care Patients
Published on June 27, 2025
About this Podcast
HOST: Welcome to our podcast, today we're talking with an expert in the field of Memory Care. Can you tell us a bit about what first drew you to this area of study? GUEST: Sure, I've always been interested in healthcare and aging, but what really drew me to Memory Care was seeing the unique challenges that professionals face when building rapport with patients experiencing memory loss. HOST: That's fascinating. The course you're teaching is called 'Professional Certificate in Building Trust with Memory Care Patients'. Could you share some of the essential skills that this course equips learners with? GUEST: Absolutely, we focus on proven techniques like de-escalation, validation therapy, and creating a safe environment. These skills are crucial for effective communication and relationship building with individuals undergoing cognitive decline. HOST: And how does understanding the impact of cognitive decline on behavior and communication help those working in Memory Care? GUEST: It's vital. When caregivers, nurses, CNAs, and social workers understand how memory loss affects behavior and communication, they can provide more compassionate and person-centered care. HOST: Speaking of which, the description mentions improved patient outcomes and job satisfaction. Can you talk a little about that? GUEST: Of course. By enhancing their ability to build trust and rapport, professionals can significantly improve patient outcomes. Plus, seeing the positive impact of their work firsthand often leads to increased job satisfaction. HOST: That's wonderful. Given your experience, what trends are you currently seeing in the Memory Care industry? GUEST: There's a growing emphasis on person-centered care and non-pharmacological interventions. More and more, we're recognizing the importance of treating the person, not just the disease. HOST: That's a great perspective. Lastly, what challenges do you see in teaching or learning this subject, and how does your course address them? GUEST: One challenge is the emotional toll of working with Memory Care patients. We address this by providing resources and support for maintaining emotional wellbeing. As for learning, we've designed the course to be engaging and practical, with real-world examples and opportunities for practice. HOST: Thank you for sharing your insights and experiences with us today. It's been a pleasure learning more about the 'Professional Certificate in Building Trust with Memory Care Patients'. GUEST: My pleasure. It's important to raise awareness about these issues and provide the tools necessary for healthcare professionals to make a real difference in the lives of Memory Care patients.
