Certificate Programme in Crisis Text Line Training
-- viewing nowCrisis Text Line Training equips you with vital skills to support individuals in crisis. This certificate programme provides in-depth training in active listening, de-escalation techniques, and crisis intervention.
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Course details
• Active Listening & Empathy Skills
• De-escalation Techniques & Safety Planning
• Identifying & Responding to Crisis Situations
• Understanding Mental Health & Suicidal Ideation
• Resources & Referrals for Crisis Responders
• Self-Care & Burnout Prevention
• Confidentiality & Ethical Considerations
• Crisis Text Line Technology & Platform
• Documentation & Reporting Procedures
Career path
Career Opportunities After Crisis Text Line Training (UK)
Role | Description |
---|---|
Crisis Support Specialist | Provide immediate emotional support and crisis intervention via text, leveraging skills gained in the Certificate Programme. High demand, fulfilling work. |
Mental Health Advocate | Champion mental wellbeing, utilising crisis intervention and communication skills. Growing sector with excellent career progression. |
Youth Counselor (Crisis Intervention) | Specialise in supporting young people facing mental health challenges, utilising learned crisis communication techniques. High social impact. |
Telephone/Online Counselor (Crisis) | Expand crisis support expertise across multiple channels; build a robust career within mental health services. Transferable skills highly valued. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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