Advanced Certificate in Crisis Communication for Hospitality Sector

-- viewing now

The Advanced Certificate in Crisis Communication for Hospitality Sector is a comprehensive course designed to equip learners with essential skills for managing communication during crises in the hospitality industry. This course highlights the importance of effective communication strategies in maintaining a positive brand image and ensuring customer trust, especially during challenging times.

4.5
Based on 2,211 reviews

4,934+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

With the increasing demand for crisis communication experts in the hospitality sector, this course offers a unique opportunity for career advancement. Learners will gain a deep understanding of the principles and best practices of crisis communication, as well as the latest trends and technologies used in the industry. By the end of this course, learners will be able to develop and implement effective communication strategies during crises, manage stakeholder expectations and concerns, and protect their organization's reputation. This course is an excellent investment for hospitality professionals looking to advance their careers and make a positive impact in their industry.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Crisis Communication Planning and Strategy
• Reputation Management in a Crisis
• Social Media and Crisis Communication
• Internal Communication During Crises
• Media Relations and Crisis Response
• Legal and Ethical Considerations
• Crisis Simulation and Training
• Post-Crisis Analysis and Recovery

Career path

Advanced Certificate in Crisis Communication: UK Job Market Outlook

Navigate the evolving landscape of crisis communication within the UK hospitality sector. This certificate equips you with the essential skills to excel in high-demand roles.

Crisis Communication Role Description
Crisis Communication Manager (Hospitality) Lead crisis response strategies, media relations, and internal communication for hotels, restaurants, and other hospitality businesses. Develop and implement effective communication plans to mitigate reputational damage.
Public Relations Specialist (Hospitality) Manage media inquiries, build positive brand relationships, and craft compelling narratives to shape public perception. Develop and execute PR campaigns to enhance the reputation of hospitality organizations.
Social Media Manager (Crisis Communication) Monitor social media channels for emerging crises, engage with stakeholders, and manage online reputation. Develop proactive strategies to address negative feedback and control online narratives during crises.
Communications Consultant (Hospitality) Provide strategic communication guidance to hospitality clients, developing tailored plans to manage risk and navigate crises. Offer expertise in media relations, reputation management, and internal communications.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Skills you'll gain

Crisis Management Strategic Communication Reputation Restoration Stakeholder Engagement

Course fee

MOST POPULAR
Fast Track GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
ADVANCED CERTIFICATE IN CRISIS COMMUNICATION FOR HOSPITALITY SECTOR
is awarded to
Learner Name
who has completed a programme at
London School of International Business
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
}
SSB Logo

4.8
New Enrollment
View Course