Global Certificate Course in Crisis Communication for Online Reputation

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Crisis Communication: Master online reputation management in this global certificate course. Designed for public relations professionals, social media managers, and business leaders, this intensive program equips you with practical strategies to navigate online crises.

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About this course

Learn to identify threats, develop effective crisis communication plans, and mitigate reputational damage. We cover social listening, media relations, and stakeholder engagement. Gain the skills to protect your brand's integrity and build resilience in the digital age. Enroll today and become a confident crisis communicator. Explore the course details now!

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Course details

• Understanding Online Reputation & its Impact
• Crisis Communication Fundamentals & Planning
• Identifying & Assessing Online Crises
• Social Media Monitoring & Engagement in Crises
• Crisis Communication Strategies & Messaging
• Managing Stakeholder Relationships During a Crisis
• Legal & Ethical Considerations in Online Crisis Communication
• Case Studies & Best Practices
• Measuring the Effectiveness of Crisis Communication
• Crisis Recovery & Reputation Repair

Career path

Crisis Communication & Online Reputation Management Roles (UK) Description
Crisis Communication Manager Develops and implements strategies to mitigate reputational damage during crises; expert in media relations and stakeholder engagement. High demand.
Social Media Crisis Manager Specializes in managing online narratives during crises, utilizing social listening and rapid response mechanisms. Growing demand.
Online Reputation Management Specialist Focuses on proactive reputation building and reactive crisis management online, leveraging SEO and digital PR. Strong market presence.
Communications Consultant (Crisis) Provides expert advice to organizations on crisis communication planning and execution. Highly sought-after.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
GLOBAL CERTIFICATE COURSE IN CRISIS COMMUNICATION FOR ONLINE REPUTATION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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