Masterclass Certificate in Crisis Communication for Crisis Negotiation

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Course details

• Understanding Crisis Communication Principles
• Crisis Assessment and Risk Evaluation
• Developing a Crisis Communication Plan
• Media Relations and Public Engagement during a Crisis
• Internal Communication Strategies in a Crisis
• Negotiation Tactics and Strategies in Crisis Situations
• Managing Social Media during a Crisis
• Crisis Recovery and Reputation Management
• Ethical Considerations in Crisis Communication
• Legal and Regulatory Aspects of Crisis Communication

Career path

Career Role Description
Crisis Communication Manager Lead crisis communication strategies, manage media relations, and protect organizational reputation during critical incidents. High demand for strategic thinking and negotiation skills.
Crisis Negotiator (Police/Security) Resolve high-stakes situations, de-escalate conflicts, and negotiate peaceful resolutions in emergency response contexts. Strong interpersonal and negotiation skills are paramount.
Public Relations Specialist (Crisis Management) Manage public perception during crises, craft compelling narratives, and coordinate communication efforts across multiple platforms. Expertise in media relations and crisis communication is vital.
Security Consultant (Crisis Response) Assess security risks, develop crisis response plans, and provide training in crisis management. Deep understanding of security protocols and crisis negotiation is essential.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
MASTERCLASS CERTIFICATE IN CRISIS COMMUNICATION FOR CRISIS NEGOTIATION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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