Professional Certificate in Crisis Communication for Social Media

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Crisis Communication for Social Media: This Professional Certificate equips you with the skills to navigate online reputational crises. Learn to effectively manage social media during a crisis.

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About this course

Designed for public relations professionals, communication managers, and social media specialists. Master crisis response strategies, social listening, and message crafting. Develop a proactive communication plan to mitigate risks. Gain expertise in media monitoring and engagement. Enhance your professional credibility and protect your organization's reputation. This certificate offers practical training and real-world case studies. Enroll today and become a confident crisis communicator in the digital age!

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Course details

• Crisis Communication Fundamentals
• Social Media Landscape & Crisis Response
• Identifying & Assessing Social Media Crises
• Developing a Social Media Crisis Communication Plan
• Crafting Effective Messaging During a Crisis
• Monitoring & Listening on Social Media
• Managing Online Reputation During a Crisis
• Legal and Ethical Considerations
• Post-Crisis Review & Improvement
• Case Studies & Best Practices

Career path

Crisis Communication Role Description
Social Media Crisis Manager (UK) Develops and implements crisis communication strategies across social media platforms; monitors social listening for potential issues; manages online reputation. High demand for expertise in social listening and rapid response.
Digital PR & Crisis Communication Specialist (UK) Manages the organisation's reputation during a crisis; utilises both traditional and digital PR techniques for effective messaging. Strong background in media relations and social media crisis management essential.
Communications Officer: Social Media & Crisis (UK) Develops and implements communication plans to address crises affecting the organisation; manages internal and external communication channels; skilled in social media content creation and crisis response. Requires strong writing and communication skills.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
PROFESSIONAL CERTIFICATE IN CRISIS COMMUNICATION FOR SOCIAL MEDIA
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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