Professional Certificate in Crisis Communication for Social Media
-- viewing nowCrisis Communication for Social Media: This Professional Certificate equips you with the skills to navigate online reputational crises. Learn to effectively manage social media during a crisis.
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Course details
• Social Media Landscape & Crisis Response
• Identifying & Assessing Social Media Crises
• Developing a Social Media Crisis Communication Plan
• Crafting Effective Messaging During a Crisis
• Monitoring & Listening on Social Media
• Managing Online Reputation During a Crisis
• Legal and Ethical Considerations
• Post-Crisis Review & Improvement
• Case Studies & Best Practices
Career path
Crisis Communication Role | Description |
---|---|
Social Media Crisis Manager (UK) | Develops and implements crisis communication strategies across social media platforms; monitors social listening for potential issues; manages online reputation. High demand for expertise in social listening and rapid response. |
Digital PR & Crisis Communication Specialist (UK) | Manages the organisation's reputation during a crisis; utilises both traditional and digital PR techniques for effective messaging. Strong background in media relations and social media crisis management essential. |
Communications Officer: Social Media & Crisis (UK) | Develops and implements communication plans to address crises affecting the organisation; manages internal and external communication channels; skilled in social media content creation and crisis response. Requires strong writing and communication skills. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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