Professional Certificate in Crisis Intervention for Sales Teams

-- viewing now

The Professional Certificate in Crisis Intervention for Sales Teams is a crucial course designed to equip sales professionals with the skills to manage and overcome crises. With the increasing unpredictability in today's business environment, this course is more important than ever.

5.0
Based on 6,491 reviews

6,692+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

It provides learners with the necessary tools to handle various challenges, from economic downturns to changes in customer behavior. This certificate course is in high industry demand as it helps sales teams maintain stability and continue to thrive during challenging times. Learners will gain essential skills in crisis management, problem-solving, and communication, making them valuable assets to any organization. By completing this course, sales professionals can advance their careers, increase their earning potential, and become leaders in their field.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Understanding Crisis Communication in Sales
• Identifying & Assessing Crisis Situations
• De-escalation Techniques for Difficult Conversations
• Empathy & Active Listening Skills in Crisis Response
• Managing Customer Anger & Frustration
• Handling Difficult Customer Interactions & Complaints
• Building Resilience & Self-Care for Sales Professionals
• Legal & Ethical Considerations in Crisis Intervention
• Post-Crisis Debriefing & Follow-up
• Crisis Prevention Strategies in Sales Processes

Career path

Career Role Description
Crisis Intervention Sales Specialist Provides immediate support to clients facing challenges, de-escalates tense situations, and ensures sales targets are met while maintaining client well-being. High demand for emotional intelligence and sales acumen.
Senior Sales Manager (Crisis Management) Leads and mentors a sales team focusing on handling high-pressure situations and resolving customer conflicts effectively. Requires strong leadership and crisis management skills alongside proven sales experience.
Sales Account Executive (Conflict Resolution) Manages key accounts, resolving disputes and escalating crisis situations to the appropriate channels while maintaining positive customer relationships. Expertise in both sales and conflict resolution is crucial.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN CRISIS INTERVENTION FOR SALES TEAMS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment