Certified Professional in Online Crisis Intervention

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Certified Professional in Online Crisis Intervention (CPOI) training equips professionals to effectively manage online crises. This certification is ideal for mental health professionals, social workers, educators, and anyone interacting with individuals online.

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About this course

Learn to identify and de-escalate online crises using best practices. Develop skills in digital safety, risk assessment, and online communication. Gain confidence in providing immediate support and referrals. Master techniques to prevent escalation and promote online well-being. Become a CPOI and make a difference. Explore our program today and transform your ability to help others in the digital age.

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Course details

• Understanding Online Crisis & Suicide Risk Factors
• Ethical and Legal Considerations in Online Crisis Intervention
• Crisis Communication and De-escalation Techniques in Digital Environments
• Assessment and Triage of Online Crisis Situations
• Utilizing Technology for Crisis Intervention and Support
• Self-Care and Burnout Prevention for Online Crisis Interveners
• Collaboration and Resource Management in Online Crisis Response
• Cultural Competency and Inclusivity in Online Crisis Intervention
• Postvention and Follow-up Strategies in Online Crisis Situations

Career path

Certified Professional in Online Crisis Intervention Roles (UK) Description
Online Crisis Counselor Provides immediate support and intervention to individuals experiencing mental health crises via online platforms. High demand due to increased accessibility needs.
Virtual Crisis Support Specialist Offers remote crisis intervention services, utilizing various communication tools. Requires strong online communication skills and empathy.
Digital Mental Health Advocate Promotes mental well-being online, providing resources and connecting individuals to support services. Growing field with increasing focus on digital mental health.
Online Suicide Prevention Specialist Specialized role focused on identifying and assisting individuals at risk of suicide through online channels. Requires specialized training and crisis intervention skills.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
CERTIFIED PROFESSIONAL IN ONLINE CRISIS INTERVENTION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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